Returns & Exchanges

At Ekelund, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original state.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Take your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.